Shipping policy

Thank you for shopping with [Your Store Name]. We are committed to delivering your order accurately, in good condition, and on time.

Order Processing Time

  • All orders are processed within [1–3] business days (excluding weekends and public holidays).
  • Orders placed after [Cut-off Time] will be processed on the next business day.
  • During peak periods, sales, or holidays, processing times may be slightly delayed.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times

Shipping Method Estimated Delivery Time
Standard Shipping [3–7 business days]
Express Shipping [1–3 business days]
International Shipping [7–21 business days]

Please note that delivery times are estimates and may vary depending on your location, courier delays, customs processing, or other unforeseen circumstances.

Shipping Locations

We currently ship to:

  • [South Africa]
  • [List additional countries or regions]

If your country or region is not available at checkout, please contact us at [support email].

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking updates to appear.

Delayed or Lost Packages

While we work closely with our shipping partners to ensure timely delivery, delays can occasionally occur.

If your package is significantly delayed or appears lost, please contact us at [support email] with your order number, and we will assist you.

We are not responsible for delays caused by:

  • Incorrect shipping addresses provided by customers
  • Customs delays
  • Weather conditions
  • Courier service disruptions
  • Public holidays

Incorrect Shipping Information

Please ensure your shipping information is correct before placing your order.

If an order is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees.

Customs, Duties & Taxes

For international orders, customs duties, taxes, and import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Damaged Items

If your order arrives damaged, please contact us within [48 hours] of delivery with:

  • Your Number
  • Photos of the damaged item(s)
  • Photos of the packaging

We will review the issue and work to provide a replacement or suitable resolution.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

Email: [support email]

Business Name: [warready]

Business Hours: [e.g. Monday – Friday, 9:00 AM – 5:00 PM]